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Lesson 5.1: The Baseline Audit (The Define & Measure Phases)
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Lesson 5.2: Capability Benchmarking (Measure Phase)
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Lesson 5.3: Root Cause Analysis (Analyze Phase)
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Lesson 5.4: Process Optimization & Comparative Charting (Improve Phase)
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Lesson 5.5: Statistical Validation (Improve Phase)
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Lesson 5.6: Final Capability & Financial ROI (Control Phase)
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Lesson 5.7: Institutionalizing the Control Plan (Control Phase)
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Lesson 5.8: Statistical Diagnostic & Interpretation
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Lesson 5.9: The Six Sigma Roadmap (Case Summary)